Palmaia The House Of Aia All Inclusive Wellness Resort, Playa del Carmen ~ Reviews, Room Choices & Prices 2025

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About the Resort

Paseo Xaman Ha, Lt.1, Playacar, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

Palmaïa - The House of AïA is an oceanfront wellness resort that uniquely blends luxury with holistic wellness practices. With its exceptional all-inclusive offerings, the resort caters to health-conscious travelers while surrounded by 400 hectares of virgin jungle. It offers a distinctive array of plant-based dining options along with access to numerous wellness experiences, creating a transformative retreat atmosphere. The resort’s infrastructure is inspired by ancient traditions, grounding guests in natural beauty and cultural significance.

Location

Situated just 5 km from Aeropuerto de Playa del Carmen, Palmaïa offers easy access for incoming guests while maintaining a secluded atmosphere reminiscent of distant island resorts. The resort's proximity to notable landmarks and attractions enhances its appeal, providing opportunities for exploration in the vibrant aesthetic and serene ambiance of the Riviera Maya.

Rooms

The resort features 234 oceanfront suites that seamlessly reflect the natural elements of the coastal environment. Every suite is designed to facilitate relaxation and comfort, equipped with air conditioning, free WiFi, mini-bar, a Nespresso coffee machine, and an array of eco-friendly amenities. Guests can enjoy breathtaking views of the ocean from their terraces, enhancing their tranquil experience.

Eat & Drink

Palmaïa offers a unique dining experience through its collection of four restaurants emphasizing fully plant-based menus. Guests enjoy a wide array of international cuisines, expertly crafted by chefs trained in Michelin-starred restaurants. The dining options, featuring a health café and 24-hour room service, ensure that guests savor culinary delights while maintaining a focus on wellness.

Leisure & Business

The resort provides over 30 holistic activities weekly, including yoga classes, sound healing sessions, and workshops guided by experienced practitioners. Guests can indulge in comprehensive spa treatments at the Atlantis Spa, where ancient healing methods unite with modern design to create a peaceful healing environment. This focus on wellness enables guests to restore balance while enjoying daily activities like DJ sets by the poolside.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Family King Suite

Max:

1 person

50 m²

Bed options:

1 King-size bed

Landscape view

Shower

Coffee machine

room details

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King Suite Ocean View

Max:

2 persons

50 m²

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

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Family King Suite Ocean View

Max:

2 persons

50 m²

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Playa del Carmen 3.7 km

Airports

Aeropuerto de Playa del Carmen (PCM) 4.9 km

Cancun (CUN) 60.6 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Snorkelling
Yoga class

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Special diet menus

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services
Playpen
Children's pool
Children's play area
Kids club

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Spa & wellness centre
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Full body massage
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Location

Paseo Xaman Ha, Lt.1, Playacar, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

Map view

Paseo Xaman Ha, Lt.1, Playacar, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

City landmarks

Carretera Chetumal-Puerto Juarez Km. 282

Xcaret

3.3 km

Store

Centro Maya

2.3 km

Avenida Paseo Xaman-Ha S/N Mz. 26

Playacar Golf Club

930 m

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

1.2 km

Mall

Playacar Center Shopping Mall

1.3 km

Piste Cyclable sur Paseo Xaman-Ha

930 m

Beach

Playacar Beach

5.3 km

152 Calle Quinta Avenida

Quinta Avenida

3.9 km

Mahi Golf Course

1.2 km

Carretera 109

Cenote Calavera

5.7 km

Amusement Park

Xplor Park

3.1 km

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

1.7 km

Park

Xel-Ha Park

2.0 km

Hwy 307 Km 287

Alltournative

1.8 km

Golf Course

Campo de Golf Playacar

1.9 km

Zona Arqueologica Playa del Carmen

2.8 km

Paseo Xaman-Ha Playacar

Xaman Ha Aviary

2.4 km

Mall

City Club

2.1 km

Mall

Starbucks

2.1 km

Av. Benito Juárez

Los Fundadores Park

3.3 km

Calle Quinta Avenida 10

Playa del Carmen Archeological Site

2.1 km

Disabled-friendly beach

3.3 km

Maya ruins

2.2 km

Km 285

Emotions Native Park

2.3 km

Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras

Bel Air Animal Park

2.9 km

Calle Carretera Federal 109

Cenote Carwash

2.9 km

1ra sur y 5ta Avenida Ferry

Casa Tzutuhil

3.1 km

Cenote Santa Cruz

2.6 km

Playacar

Xaman Ha Ruins

2.8 km

Playacar

Ruinas Mayas

2.7 km

Nearby

Beach

Playacar Beach

460 m

Restaurants

Il Piemonte

650 m

Paseo Xaman Ha

Reviews and Ratings

Feedback from previous guests about their experience. <br />

86%

liked the resort and would come back

8.6/10

Great

Rooms

9.0

Location

9.6

Service

8.6

Dining

7.0

Dan

United States, January 2025

8.2/10

I had a lovely time at this hotel nestled within a jungle paradise. The rooms were spacious and immaculate, which made my stay very comfortable. The service was genuinely caring, making me feel at home. However, the dining options, while tasty, weren't as varied as I had hoped, particularly for breakfast. Additionally, the hotel's location, while beautiful, felt a bit remote, which may not suit everyone. Overall, it was a good experience, but there is room for improvement.

Rooms

9.0

The rooms were spacious, clean, and modern; a perfect retreat after a day of activities.

Service

10.0

The service was exceptional, making me feel like family and addressing all of my needs.

Location

8.0

The hotel is beautifully surrounded by jungle, offering a tranquil escape from the typical tourist scene.

Dining

6.0

The dining experience had some fresh and yummy options, but I found the breakfast choices a bit limited.

Facilities

8.0

The facilities were excellent, with a focus on wellness and relaxation, but a little more variety would be nice.

Julius

United States, January 2025

8.6/10

My stay was quite memorable overall. The rooms were spacious and modern, perfectly suited for relaxation after a long day. The location was exceptionally beautiful, surrounded by lush jungle, giving it a tranquil vibe. While the dining experience was unique with plenty of healthy options, I did wish for a few more diverse offerings. I found the service to be friendly and attentive, though there were moments where I felt they could have been more proactive. The facilities, especially the pool, were fantastic but could improve in terms of maintenance.

Rooms

9.0

The rooms were spacious, modern, and incredibly clean, making it a delight to return to after a busy day.

Service

7.0

I felt very welcomed by the staff, who were eager to assist, though there were times I wished for quicker responses.

Location

10.0

The hotel’s setting was breathtaking, surrounded by jungle, providing a peaceful escape from the hustle and bustle of nearby crowds.

Dining

7.0

Dining offered a variety of healthy choices, but I found myself yearning for more traditional options at times.

Facilities

8.0

The pool was a highlight of my stay, though I noticed some areas could use a bit more attention in terms of upkeep.

Max

United States, September 2024

8.4/10

I had a great time at this hotel, surrounded by beautiful jungle scenery and an attention to detail in every corner. The rooms were tidy and comfy, though I did notice a few service hiccups throughout my stay. The dining options were surprisingly varied, ensuring everyone could find something delicious. Overall, it was a lovely getaway, but a few minor improvements would make it even better.

Rooms

9.0

The rooms were super clean and a delight to stay in, providing a comfortable atmosphere to unwind.

Service

7.0

Service was a mixed bag—while some staff were a joy, there were times when orders were forgotten or took too long to arrive.

Location

10.0

The location is incredibly beautiful, offering a serene escape from the hustle and bustle, with close proximity to activities.

Dining

8.0

Dining was enjoyable with fresh and tasty options, including plenty of choices for a variety of diets.

Facilities

8.0

The facilities were well-kept and added to the overall pleasant atmosphere of the hotel.

United States, August 2024

8.8/10

This hotel offers a truly beautiful setting surrounded by lush jungle, making for a serene getaway. The rooms are spacious, clean, and modern, providing comfort during my stay. The dining options were fresh and tasty, though a bit limited for dietary preferences. The service was exceptional, with the staff always there to help out. While the overall experience was fantastic, I found the price to be on the higher side for what was offered.

Rooms

9.0

The rooms are big enough, spacious, clean, and modern, making my stay quite comfortable.

Service

10.0

The service was exceptionally friendly and very supportive, with staff members always eager to assist with any needs I had.

Location

10.0

The hotel is exceptionally beautiful, surrounded by jungle, which makes you feel a world away from the crowds.

Dining

7.0

The dining experience was enjoyable, with fresh options available and even some that catered to various dietary preferences.

Facilities

8.0

The facilities were well-kept, contributing to a luxurious feel throughout the property.

Mildred

United States, August 2024

9.0/10

I had a wonderful stay at this hotel, surrounded by lush jungle scenery and stunning decor. The rooms were incredibly spacious and clean, which made my downtime truly enjoyable. The staff was not just friendly but seemed genuinely happy to help. On the downside, the dining options felt a bit limited at times, especially for breakfast. Overall, though, considering the atmosphere and comfort, it was a great experience.

Rooms

9.0

The rooms were spacious, clean, and modern, making for a delightful stay.

Service

9.0

The staff was very friendly and helpful, always ready to assist with a smile.

Location

10.0

The hotel was surrounded by beautiful jungle and had fantastic decor, creating a serene escape.

Dining

7.0

While the dining was fresh and yummy, I found the breakfast options a bit limited, especially for varied diets.