Palmaia The House Of Aia All Inclusive Wellness Resort Playa del Carmen, Playa del Carmen - Reviews, Rooms Options & Prices 2025

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About the Resort

Paseo Xaman Ha, Lt.1, Playacar, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

Palmaïa - The House of AïA is a unique oceanfront wellness resort located in Playa del Carmen, Mexico, surrounded by 400 hectares of virgin jungle. The resort's design reflects the vibrant natural colors and textures of its surroundings. It offers an all-inclusive experience where guests can engage in comprehensive wellness programs, explore rich cultural traditions, and rejuvenate in luxurious accommodations. Recognized for its innovative plant-based dining options and holistic wellness initiatives, Palmaïa invites guests to embark on transformative journeys towards healing and self-discovery.

Location

Positioned between the Caribbean Sea and lush jungle, the resort is conveniently located just 5 km from Aeropuerto de Playa del Carmen. This prime location allows guests to explore stunning natural features, including cenotes and local attractions while providing the tranquility associated with more remote retreats.

Rooms

The resort features 234 cruelty-free oceanfront suites designed to promote relaxation and connection with nature. Each suite is equipped with air conditioning, free WiFi, a flat-screen TV, and a seating area with a sofa. Many offer stunning views of the sea or gardens, enhancing the overall serene experience.

Eat & Drink

Palmaïa boasts four themed restaurants and a health café, all offering fully plant-based menus. Signature dishes emphasize fresh, organic ingredients without sacrificing flavor, making it an ideal dining destination for health-conscious guests. Guests can enjoy complimentary room service and a variety of international cuisines crafted by top-notch chefs.

Leisure & Business

Guests can partake in over 30 holistic activities each week, including yoga classes, guided meditations, and sound healing sessions. The resort also features the luxurious Atlantis Spa, blending modern design with nature, offering tranquil treatment rooms and unique wellness therapies.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family King Suite

Max:

1 person

50 m²

Bed options:

1 King Size Bed

Landscape view

Shower

Coffee machine

room details

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King Suite

Max:

2 persons

50 m²

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Family King Suite

Max:

2 persons

50 m²

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Center

Playa del Carmen 2.3 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 3.0 mi

Cancun (CUN) 37.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Unbelievable Vegan Cuisine!

“The food was simply excellent. I never expected vegan dishes to taste so good, and every meal was a treat for the senses.” view full review

Really good Wellness Offerings

“The wellness activities like yoga and sound healing were truly rejuvenating. The experienced teachers really made a difference in my experience.” view full review

Luxurious Amenities

“Our room was filled with thoughtful amenities, like delicious snacks and beverages upon arrival, making our stay feel extra special.” view full review

Beautiful Grounds!

“The hotel grounds were meticulously maintained, and the pristine beach was a highlight of our day, free from seaweed and perfect for lounging.” view full review

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Private beach
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Snorkeling
Yoga class

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Special diet menus

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services
Playpen
Children's pool
Children's play area
Kids club

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Spa & wellness center
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Full body massage
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Location

Paseo Xaman Ha, Lt.1, Playacar, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

Map view

Paseo Xaman Ha, Lt.1, Playacar, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

City landmarks

Carretera Chetumal-Puerto Juarez Km. 282

Xcaret

1.9 mi

Store

Centro Maya

1.5 mi

Avenida Paseo Xaman-Ha S/N Mz. 26

Playacar Golf Club

3800 ft

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

4500 ft

Piste Cyclable sur Paseo Xaman-Ha

3800 ft

Mall

Playacar Center Shopping Mall

5100 ft

Beach

Playacar Beach

3.3 mi

Amusement Park

Xplor Park

1.8 mi

152 Calle Quinta Avenida

Quinta Avenida

2.5 mi

Mahi Golf Course

4700 ft

Carretera 109

Cenote Calavera

1.3 mi

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

1.1 mi

Parks

Xel-Ha Park

1.4 mi

Hwy 307 Km 287

Alltournative

1.2 mi

Golf Course

Campo de Golf Playacar

1.3 mi

Zona Arqueologica Playa del Carmen

1.8 mi

Km 285

Emotions Native Park

1.4 mi

Mall

City Club

1.4 mi

Mall

Starbucks

1.4 mi

Parks

Xenses

2.1 mi

Calle Quinta Avenida 10

Playa del Carmen Archeological Site

1.4 mi

Maya ruins

1.5 mi

Paseo Xaman-Ha Playacar

Xaman Ha Aviary

1.6 mi

Cenote Santa Cruz

1.5 mi

Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras

Bel Air Animal Park

1.9 mi

Calle Carretera Federal 109

Cenote Carwash

1.9 mi

1ra sur y 5ta Avenida Ferry

Casa Tzutuhil

2.1 mi

Cave

Rio Secreto

2.6 mi

Xplor Theme Park

1.7 mi

Amusement Park

Delphinus Riviera Maya

1.8 mi

Nearby

Beach

Playacar Beach

1600 ft

Restaurants

Il Piemonte

2200 ft

Paseo Xaman Ha

Reviews and Ratings

Feedback from previous guests about their experience

86%

liked the resort and would come back again

8.6/10

Great

Rooms

9.0

Location

9.6

Service

8.6

Dining

7.0

Dan

United States of America, January 2025

8.2/10

I had a lovely time at this hotel nestled within a jungle paradise. The rooms were spacious and immaculate, which made my stay very comfortable. The service was genuinely caring, making me feel at home. However, the dining options, while tasty, weren't as varied as I had hoped, particularly for breakfast. Additionally, the hotel's location, while beautiful, felt a bit remote, which may not suit everyone. Overall, it was a good experience, but there is room for improvement.

Rooms

9.0

The rooms were spacious, clean, and modern; a perfect retreat after a day of activities.

Service

10.0

The service was exceptional, making me feel like family and addressing all of my needs.

Location

8.0

The hotel is beautifully surrounded by jungle, offering a tranquil escape from the typical tourist scene.

Dining

6.0

The dining experience had some fresh and yummy options, but I found the breakfast choices a bit limited.

Facilities

8.0

The facilities were excellent, with a focus on wellness and relaxation, but a little more variety would be nice.

Julius

United States of America, January 2025

8.6/10

My stay was quite memorable overall. The rooms were spacious and modern, perfectly suited for relaxation after a long day. The location was exceptionally beautiful, surrounded by lush jungle, giving it a tranquil vibe. While the dining experience was unique with plenty of healthy options, I did wish for a few more diverse offerings. I found the service to be friendly and attentive, though there were moments where I felt they could have been more proactive. The facilities, especially the pool, were fantastic but could improve in terms of maintenance.

Rooms

9.0

The rooms were spacious, modern, and incredibly clean, making it a delight to return to after a busy day.

Service

7.0

I felt very welcomed by the staff, who were eager to assist, though there were times I wished for quicker responses.

Location

10.0

The hotel’s setting was breathtaking, surrounded by jungle, providing a peaceful escape from the hustle and bustle of nearby crowds.

Dining

7.0

Dining offered a variety of healthy choices, but I found myself yearning for more traditional options at times.

Facilities

8.0

The pool was a highlight of my stay, though I noticed some areas could use a bit more attention in terms of upkeep.

Max

United States of America, September 2024

8.4/10

I had a great time at this hotel, surrounded by beautiful jungle scenery and an attention to detail in every corner. The rooms were tidy and comfy, though I did notice a few service hiccups throughout my stay. The dining options were surprisingly varied, ensuring everyone could find something delicious. Overall, it was a lovely getaway, but a few minor improvements would make it even better.

Rooms

9.0

The rooms were super clean and a delight to stay in, providing a comfortable atmosphere to unwind.

Service

7.0

Service was a mixed bag—while some staff were a joy, there were times when orders were forgotten or took too long to arrive.

Location

10.0

The location is incredibly beautiful, offering a serene escape from the hustle and bustle, with close proximity to activities.

Dining

8.0

Dining was enjoyable with fresh and tasty options, including plenty of choices for a variety of diets.

Facilities

8.0

The facilities were well-kept and added to the overall pleasant atmosphere of the hotel.

United States of America, August 2024

8.8/10

This hotel offers a truly beautiful setting surrounded by lush jungle, making for a serene getaway. The rooms are spacious, clean, and modern, providing comfort during my stay. The dining options were fresh and tasty, though a bit limited for dietary preferences. The service was exceptional, with the staff always there to help out. While the overall experience was fantastic, I found the price to be on the higher side for what was offered.

Rooms

9.0

The rooms are big enough, spacious, clean, and modern, making my stay quite comfortable.

Service

10.0

The service was exceptionally friendly and very supportive, with staff members always eager to assist with any needs I had.

Location

10.0

The hotel is exceptionally beautiful, surrounded by jungle, which makes you feel a world away from the crowds.

Dining

7.0

The dining experience was enjoyable, with fresh options available and even some that catered to various dietary preferences.

Facilities

8.0

The facilities were well-kept, contributing to a luxurious feel throughout the property.

Mildred

United States of America, August 2024

9.0/10

I had a wonderful stay at this hotel, surrounded by lush jungle scenery and stunning decor. The rooms were incredibly spacious and clean, which made my downtime truly enjoyable. The staff was not just friendly but seemed genuinely happy to help. On the downside, the dining options felt a bit limited at times, especially for breakfast. Overall, though, considering the atmosphere and comfort, it was a great experience.

Rooms

9.0

The rooms were spacious, clean, and modern, making for a delightful stay.

Service

9.0

The staff was very friendly and helpful, always ready to assist with a smile.

Location

10.0

The hotel was surrounded by beautiful jungle and had fantastic decor, creating a serene escape.

Dining

7.0

While the dining was fresh and yummy, I found the breakfast options a bit limited, especially for varied diets.